Repco Albion
Albion
This car spare parts store is single-stop destination for automobile fans and mechanics. The store offers a huge assortment of premium automobile spares and add-ons, combined with their dedication on delivering outstanding client service, has built their reputation as a dependable vendor for auto needs in Bowen Hills. Irrespective of whether it's a straightforward fix, a boost to performance, or an extensive restoration undertaking, shoppers can count on the experienced staff at the shop to help them discover the appropriate spares for their car. With either online and in-store purchasing alternatives available, the store guarantees it convenient for customers to get what they need, when they require it.
Need to contact them? You have several alternatives, such as: website or phone The Repco Albion is open Monday to Sunday.
Address & Contact
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Reviews
"Terrible service today from Adam at Repco Albion. He got frustrated and was quickly angered while making my purchase today. Not a great way to treat your trade customer nor any customers that are buying goods from you. I'll take my business elsewhere now"
"The team's very accomodating and helpful although the whole shop today is so hot (air con not working?). Brought the battery charger I bought two weeks ago, as well as the car battery that has been idle for some time. The Repco personnel found out that the cells are already damaged and the battery need replacement. The reason why the battery's not charging. With the guidance of his manager, they replaced the battery for free as is it still under warranty (11th month of 30-month warranty period)."
"There’s a huge lack of product knowledge here. Asked for precision tweezers to then be told they don’t sell them. Walked a metre away and found a whole bunch on the shelf… it’s a pretty small store so Staff really should have a great grasp on what products are sold there… however, the positive was that the store is clean and well stocked/presented."
"Comically Useless Staff. Walked in today at 4.30pm and the guy at the front desk was bringing in the outside advertising banner (they close at 5pm). That's all fine. As I walked in he was behind the desk staring at the ceiling. I said "hi mate" and he looked at me like I had 2 heads and didn't say a word. I could only laugh. Less than 10 seconds later the only other staff member in the shop let out one of the loudest burps I've ever heard and it echoed around the store. The other guy behind the counter laughed. I had about $600 worth of items I was going to purchase, but I decided to walk out. This was the most ridiculous example of customer service I've come across. Clock watching and couldn't wait to get outta there. If there was a Repco staff induction video their behaviour would be the part of the customer service greeting on how NOT to act. It was comical. If the state manager or anyone in the higher ups reads this get in touch and I'll happy come in and point out which staff member did what."
"Been using REPCO for decades and have only ever had an issue with the Albion store, some staff seem to not care or have no idea what they are doing. Gave them a few chances as everyone has a bad day but on particular staff member is always that way it seems. Given that Bursons is 100 metres up the road, they are my go too now"
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